This is BaZing training for account openers, which includes tellers, lenders, and all back-office employees. Emphasis is on product knowledge and the mobile app, all from the perspective of how they as an employee can maximize their experience with the new product.
The videos intend to educate, inform, reinforce, energize and engage customers in conversation. After viewing the videos, they will be essential for managers to utilize in huddles and team meetings. They are designed to promote engagement with frontline, branch teams, and other departments.