Does investing in customer experience improvements really create an economic return or a competitive advantage? Before you can answer that question, you must answer two others:  How much will it cost to be the industry leader in customer experience? What competencies or capabilities will be required to achieve and maintain that leadership position?  In their…

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various app screens from Lemonade and Dave

When my 15-year-old daughter needs money to chip in for a car-owning friend’s next fuel fill-up or dinner out with her boyfriend, she doesn’t ask if I can swing by the ATM for her. She doesn’t ask to go to the bank with me, nor does she take checks. Heck, I don’t even think she’d…

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Mike Branton, Partner at StrategyCorps, discusses how to compete with the megabanks during these uncertain times in his article, Don’t Under-estimate the Megabank Threat, featured on Bank Director, an information resource to the financial community since 1991. Learn about the mindset of a couple of megabanks about their plans for increasing their consumer marketplace dominance.

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BRENTWOOD, TN (June 2, 2020) – StrategyCorps, a company that provides nearly 350 banks and credit unions with profitability analysis, white-labeled reward products, and mobile banking solutions, has partnered with ZSuite Technologies, a company that offers a suite of solutions that provide financial institutions tools to offer to property managers and landlords in their market.  Property…

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StrategyCorps Presents Happier Half Hour: A LIVE Broadcast  Everyone can use a little extra “happy” in their lives, so join the StrategyCorps team as we present Happier Half Hour LIVE! In our live segments, we invite friends and local businesses to share their talents, hobbies, passions, and stories. In return, we will dedicate each session…

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“In This Together” campaign lets banks and credit unions provide savings on prescriptions and eye and hearing care. BRENTWOOD, Tennessee, April 16, 2020 – StrategyCorps, the industry leader in providing value-added retail checking strategies and products, is helping financial institutions nationwide support their customers or members beyond just basic banking needs.  With its “In This…

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The number of smartphone users worldwide surpassed three billion in February and is forecast to further grow by several hundred million in the next few years. While there has been some stagnation in smartphone purchases, the smartphone market still has high growth potential as the smartphone penetration rate is still lower than 70% in most…

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Most of us likely never anticipated being in the throes of a pandemic, but here we are. The potential loss of life and economic impact is unknown, and that has led to fear. This is completely understandable. These are challenging times complicated by the dynamics of social media and political in-fighting. Your financial institution is…

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Couple talking to a bank representative

Recently I was reading an article from Chris Nichols, Chief Strategy Officer of Winter Haven, Florida-based CenterState Bank, entitled Public Perception of the Cost of Checking. Nichols shares how CenterState interviewed 200 randomly selected potential customers about what they thought about the bank’s pricing and value of its checking accounts. The pricing ranges from a fee of $5.95…

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