Why Checking Products Matter More Than Ever

This content originally appeared here: [ LINK ] By Mike Branton The battle is on among all banks to acquire new customers and their low-cost deposits. The key to winning the battle for low-cost deposits is owning the primary banking relationship and, in particular, the consumer checking account relationship. The checking account is the central…

Read More

Raising the Bar

“Companies like Facebook, Apple, Amazon, and Starbucks are changing the way that customers expect things to work in the mobile world.”

Don’t miss Dave DeFazio’s upcoming presentation at the WBA Bank Executives Conference, plus get a preview from Wisconsin Banker’s recent article on defining disruption in the banking industry.

Read More

Use Good/Better/Best for Checking Success

This content originally appeared here: [ LINK ] By Mike Branton Shop for a new car, a cell phone plan, a cable TV package or a major appliance these days and you’ll find one consistent and very successful product strategy–Good/Better/Best (GBB). GBB is a three-tiered strategy conceptually defined as follows: Good: A basic level of value…

Read More

What to Do About the 35% of Checking Customers Costing You Money

This content originally appeared here: [ LINK ] By Mike Branton Consumer checking, while the simple hub product for most retail deposit and loan relationships, produces some not so simple challenges related to financial performance. Here’s the composition of a typical financial institution’s checking portfolio, based on the revenue generated by a household relationship. “Super”…

Read More

What to Do About the 65% of Checking Customers Making You Money

This content originally appeared here: [ LINK ] By Mike Branton In a previous article, I wrote about the challenge of how to handle unprofitable customers, headlined “What to Do About the 35% of Checking Customers Costing You Money.” The logical follow-up question is what to do with the remaining 65 percent. Below is the…

Read More