Client Story with Cornertone Bank

Download PDF Recently we had the pleasure to sit down with Executive Vice-President of Retail Banking Altaf Ahmed and Vice-President and Retail Sales Manager Mark Lussier for Cornerstone Bank. The bank’s headquarters is in Worcester, Massachusetts, and it operates 10 branches across central Massachusetts. Cornerstone was formed in 2017 when two mutual banks that had…

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Your Checking Products Must Address SMB Customers CyberSecurity Concerns 

By Dave DeFazio   The statistics are sobering about the cyber challenges and data theft realities of being small and medium businesses (SMB) today. According to Infosecurity Magazine: Over three-quarters of cyber incidents impacted small businesses in 2023. Nearly half of all malware targeting SMBs last year focused on data theft.  Researchers observed a rise…

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Future of Overdrafts – Survey Results Webinar

Download Presentation (PDF) The CFPB  is gunning for “junk fees”. In their definition of these fees, they include OD/NSF fees (and in recent ruling, credit card late fees). While this proposed regulation of a maximum fee amount is targeting those FIs with $10 billion or more in assets, it’s just a matter of time before…

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Research Part 4: Opportunities from Reinventing Business Checking Accounts

  Editor’s Note: This is the fourth and final part in our series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could…

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Recording: Growing Deposits and Primary Relationships Webinar

Download Presentation (PDF) In the wake of the rollercoaster of 2023, it’s more important than ever to initiate, grow, and maintain deposit relationships – especially ones that are primary, profitable and engaged enough to cross-sell other deposit and loan products. Yet most banks’ checking product features are irrelevant to the modern needs of today’s consumers…

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The Great Deposit Race: Optimizing the “Less is More Strategy”

Choosing a proactive strategy to prune unproductive accounts may seem radical By Gregg Early It may seem counterintuitive to think that the best way to build primacy, grow deposits organically, and generate more non-interest income is to focus on determining which accounts aren’t financially productive and how to fix that relationship with your FI. Community…

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Client Story with Heritage Bank

Download PDF Recently we were fortunate to be able to sit down with Teresa Dean, Senior Vice- President of Branch Banking Administration for Heritage Bank. The bank’s headquarters in in Olympia, Washington, and it has 50 branches in Washington, Oregon, and Idaho. Heritage has roots that go back to 1927, making it a few years…

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