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Research Part 4: Opportunities from Reinventing Business Checking Accounts
Editor’s Note: This is the fourth and final part in our series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could…
Read MoreRecording: Growing Deposits and Primary Relationships Webinar
Download Presentation (PDF) In the wake of the rollercoaster of 2023, it’s more important than ever to initiate, grow, and maintain deposit relationships – especially ones that are primary, profitable and engaged enough to cross-sell other deposit and loan products. Yet most banks’ checking product features are irrelevant to the modern needs of today’s consumers…
Read MoreThe Great Deposit Race: Optimizing the “Less is More Strategy”
Choosing a proactive strategy to prune unproductive accounts may seem radical By Gregg Early It may seem counterintuitive to think that the best way to build primacy, grow deposits organically, and generate more non-interest income is to focus on determining which accounts aren’t financially productive and how to fix that relationship with your FI. Community…
Read MoreCommunity FI Leaders’ Survey Delivers Revealing Deposit Expectations for 2024
By Mike Branton When it comes to finding out what community banks and credit unions are planning for the coming year related to deposit performance the best way is to ask them directly. There’s no doubt that there’s plenty of data regularly published by third parties about community FIs and the broader banking industry regarding…
Read MoreResearch Part 3: SMB Banking Relationship Paradoxes Are Opportunities for Community FIs
Editor’s Note: This is the third in a monthly series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could best compete…
Read MoreClient Story with Heritage Bank
Download PDF Recently we were fortunate to be able to sit down with Teresa Dean, Senior Vice- President of Branch Banking Administration for Heritage Bank. The bank’s headquarters in in Olympia, Washington, and it has 50 branches in Washington, Oregon, and Idaho. Heritage has roots that go back to 1927, making it a few years…
Read MoreResearch Part 2: Reinventing a Community FI Strategy to Regain SMB Market Share
Editor’s Note: This is the second in a monthly series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could best compete…
Read MoreClient Story with Texas Bay Credit Union
Download PDF Texas Bay Credit Union started 87 years ago, built by local people to help local people. It arrived a few decades after the oil industry started to build the beginnings of modern Houston, and a couple decades after today’s Rice University opened its doors. Texas Bay’s original roots are the Houston Sinclair Refinery…
Read MoreWhat Banking Can Learn from Amazon Prime
By Mike Branton Building a fair exchange of value in a subscriber-first ecosystem is a winner for consumers and Amazon. If there’s one program that stands well above all others as the greatest marriage of a digital retail products selling platform and value-based subscription pricing, it is Amazon Prime. The numbers don’t lie, making…
Read MoreResearch Part 1: Reinventing a Community FI Strategy to Regain SMB Market Share
Editor’s Note: This is the first in a monthly series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could best compete…
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