Get Ahead of the Sea Change in Fee-Based Banking 

By Adam Thompson In October there were two more clear indicators that banking fees have seen better days as a non-interest income strategy for FIs of all sizes.  First digital banking competition is proving that spotting customers money for OD/NSF fees builds customer relationships and boosts organic growth.  Leading consumer financial technology company, Chime®, announced…

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SMB Accounts Are the Bullseye for Growth 

By Dave Crook With growing competition from megabanks and big regionals, community FIs need to leverage their ability to attract new retail and commercial customers.  We hear this all the time and understand the challenges of going up against these Goliaths with just a sling and stone.  But as in the original story of David…

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OD/NSF Fees: The False Safety Net of Doing Nothing

By Mike Branton Given the proposed CFPB rules that are going into effect regarding OD/NSF fees, it’s the right  time to find out how banks and credit unions are dealing and planning to deal with this dominant source of non-interest income being increasingly scrutinized (yep, it’s classified as a “junk fee”) and regulated to generate…

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Future of Overdrafts – Survey Results Webinar

Download Presentation (PDF) The CFPB  is gunning for “junk fees”. In their definition of these fees, they include OD/NSF fees (and in recent ruling, credit card late fees). While this proposed regulation of a maximum fee amount is targeting those FIs with $10 billion or more in assets, it’s just a matter of time before…

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Research Part 4: Opportunities from Reinventing Business Checking Accounts

  Editor’s Note: This is the fourth and final part in our series exploring market research we commissioned with financial services firm Cornerstone Advisors to get a state of market view through the eyes of SMB leaders across the country. Our main goal was to understand their challenges now and how community financial institutions could…

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