It’s Time to Kill Free Checking

Why would consumers show more interest in a fee-based account from Amazon than a free account? One reason is surely the value-added services bundled in. But there’s another reason: Consumers have learned (the hard way) that a free checking account isn’t really free.  As one bank customer, commenting online, put it:  “The issue isn’t wanting…

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The Threats to Checking Accounts

person using laptop computer

Over the first half of the 2010s, the number of checks written in the United States declined from 41.9 billion to 17.1 billion — a nearly 60% drop. Bad news for checking accounts, right? Wrong.  According to the FDIC, the percentage of U.S. households without a checking account dropped from 8.2% in 2011 to 7% in…

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Can You Honestly Say Your Checking Account is Modern?

man on cell phone

Case in point: the rapid adoption and use of smartphones in today’s world have made consumers aware of two realities:  Those devices break. Bad people are misusing other people’s personal data.  What’s your checking products doing to help your customers/members with these realities? If the answer is nothing, here’s a few research points to start…

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Is Your Checking Account Worth Paying For?

To thrive in today’s financial marketplace and stand out from the pack, you must deliver checking products with benefits that consumers are demanding, many of which they are already buying from other companies, and your competition isn’t providing.  To get started, take a look at what consumers are already using — and, in most cases,…

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Give your FI a competitive advantage — even against the megabanks

Does investing in customer experience improvements really create an economic return or a competitive advantage? Before you can answer that question, you must answer two others:  How much will it cost to be the industry leader in customer experience? What competencies or capabilities will be required to achieve and maintain that leadership position?  In their…

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Serve Where Customers Expect You to Be

various app screens from Lemonade and Dave

When my 15-year-old daughter needs money to chip in for a car-owning friend’s next fuel fill-up or dinner out with her boyfriend, she doesn’t ask if I can swing by the ATM for her. She doesn’t ask to go to the bank with me, nor does she take checks. Heck, I don’t even think she’d…

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Why Checking Products Matter More Than Ever

This article originally appeared here. [LINK]   The battle is on, as credit unions contend with competitors of all sizes and types to be consumers’ primary financial institution (PFI). The competition includes other traditional credit unions and banks, digital banks, FinTech, and FinServ companies. One key to winning that battle and owning the PFI relationship…

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StrategyCorps and MSP Consulting Announce Strategic Partnership

Overland Park, KS (August 5, 2020) – StrategyCorps, an industry-leading provider of consumer checking related analytical and mobile reward solutions that help financial institutions optimize financial productivity and enhance member engagement, has partnered with MSP Consulting, a leading provider of merchant services to financial institutions. “MSP Consulting’s mission aligns with what StrategyCorps brings to its…

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Ron Shevlin Discusses The Possibility of Google Entering the Banking Market.

In The News Banner

Learn what Google’s upcoming plans could mean for banks and credit unions in Ron Shevlin’s recent article, Google: The Next Big Fintech Vendor. A consumer survey conducted by CornerstoneAdvisors and StrategyCorps shows unique insights on how Millennials would react if Google offered their own debit card. Ron also explains the obstacles that Google may face by attempting to join the…

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