Quality vs. Quantity vs. Retail Banking

Banker and customer

By Ryan Harbry The tension between quality versus quantity is age-old, affecting industries of all kinds, especially banking.  Community banks and credit unions are intimately familiar with weighing quality versus quantity. Financial institutions have quite the split personality in this arena if we’re honest with ourselves.  When it comes to lending practices, no stone will…

Read More

The Big Tech Threat (Opportunity?)

piggy bank sitting on a laptop keyboard

In November 2019, Google announced that it was going to launch a checking account. The announcement elicited the typical frenzy in the press about how the Big Tech company and its fellow Gigantosauruses were going to put traditional banks out of business. But — surprise, surprise—that wasn’t the game plan.  The plan was to partner…

Read More

Inside the Digital Bank Insurgency of 2020

The pandemic should get a lot of the credit for this, but 2020 was a good — no, make that a great — year for challenger banks and the broader group of digital banks. At the beginning of 2020, just 3 percent of U.S. consumers considered a digital bank to be their primary bank. By…

Read More

BaZing’s Got My Back

Car trouble - couple looking under the hood

By Clay Crenshaw Having worked with financial institutions over the last few decades on their retail checking account strategies, I find myself so focused on things like fee income, analytics, and net interest margins that I forget how relevant and impactful our products can be.  If you’ll indulge me, I’d like to share a quick…

Read More

Fuel Your Fee Income with BaZing

Customer getting ready to use BaZing Fuel on her smartphone

Imagine your customers or members going to the pump and getting cheaper gas every single month. Think they’d appreciate your financial institution making that happen for them?  Inspired by popular grocery store programs, StrategyCorps’ new BaZing Fuel program takes fuel rewards to a whole new level by letting financial institutions help consumers save money when…

Read More

Is Your Financial Institution Feeling the Burn?

Building Exterior in sunlight

When the first so-called “challenger banks” like Simple and Moven appeared on the scene around 2010 they were heralded as “disruptors” that were going to put traditional banks and credit unions out of business. Why? The asserted logic was that they provided a better customer experience, were more customer-friendly in terms of pricing (i.e., no…

Read More

StrategyCorps Partners with Vizo Financial for Share Draft Rewards Program

In The News Banner

A partnership between retail checking solutions industry leader StrategyCorps and Vizo Financial Corporate Credit Union will deliver actionable analytics and modern rewards solutions to Vizo Financial’s member credit unions. StrategyCorps’ share draft mobile rewards program will provide opportunities to increase member satisfaction, share draft performance analysis, and member-friendly fee income.  StrategyCorps’ CheckingScore® solution will allow…

Read More

Reinventing the Checking Account

Is it “game over” for mid-size banks and credit unions when it comes to checking accounts? Are the threats from deposit displacement, P2P providers, Amazon, and megabanks insurmountable? No.  Despite the prevalence of free checking accounts, many consumers express interest in switching to that hypothetical Amazon-offered bundled checking account we discussed earlier in this report.…

Read More

It’s Time to Kill Free Checking

Why would consumers show more interest in a fee-based account from Amazon than a free account? One reason is surely the value-added services bundled in. But there’s another reason: Consumers have learned (the hard way) that a free checking account isn’t really free.  As one bank customer, commenting online, put it:  “The issue isn’t wanting…

Read More

The Threats to Checking Accounts

person using laptop computer

Over the first half of the 2010s, the number of checks written in the United States declined from 41.9 billion to 17.1 billion — a nearly 60% drop. Bad news for checking accounts, right? Wrong.  According to the FDIC, the percentage of U.S. households without a checking account dropped from 8.2% in 2011 to 7% in…

Read More