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What’s in a Name?

Customers and bank employee reviewing account benefits at desk.

By James Mason My friend and her six-year-old daughter were listening to music. Her daughter said that she’s never heard…

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The Rise of the Multi-Account Consumer

Woman with smartphone in office

Research shows that having more than one checking account has become more popular these days. This is true especially among…

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Quality vs. Quantity vs. Retail Banking

Banker and customer

By Ryan Harbry The tension between quality versus quantity is age-old, affecting industries of all kinds, especially banking.  Community banks…

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The Big Tech Threat (Opportunity?)

piggy bank sitting on a laptop keyboard

In November 2019, Google announced that it was going to launch a checking account. The announcement elicited the typical frenzy…

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Inside the Digital Bank Insurgency of 2020

The pandemic should get a lot of the credit for this, but 2020 was a good — no, make that…

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BaZing’s Got My Back

Car trouble - couple looking under the hood

By Clay Crenshaw Having worked with financial institutions over the last few decades on their retail checking account strategies, I…

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Fuel Your Fee Income with BaZing

Customer getting ready to use BaZing Fuel on her smartphone

Imagine your customers or members going to the pump and getting cheaper gas every single month. Think they’d appreciate your…

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Is Your Financial Institution Feeling the Burn?

Building Exterior in sunlight

When the first so-called “challenger banks” like Simple and Moven appeared on the scene around 2010 they were heralded as…

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Our Favorite Monthly Subscription? Our Community Bank!

Garrelts family photo (Amy, Elizabeth, Max, and Claire)

Members of the Garrelts family, which includes Chris (the unseen photographer), his wife, Amy, and their three teens (Elizabeth, Max,…

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Dave Crook Shares Three Strategies for Growing Primary Checking Relationships

Even before the coronavirus, there was a passionate renewal of relationship banking’s importance, with a specific focus on primacy —…

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