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Virtual Halloween-themed fundraiser was a 2021 highlight that brought us together. By Dave Pond As the old saying goes, where…
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BRENTWOOD, TN (December 8, 2021) — StrategyCorps, an industry-leading provider of consumer checking-related analytical and mobile reward solutions that help…
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Since the founding of the first U.S. bank, customers have expected to do their banking in the most modern way…
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By Dave Pond In a stunning move, Capital One announced Wednesday plans to scrap overdraft and NSF fees for consumers…
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By Dave Pond During my college years, I couldn’t walk past the university bookstore without being surrounded by men and…
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By Ryan Harbry Customer loyalty is essential in every industry under the sun. In banking, it matters even more than…
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I know you’re thinking that this isn’t a great analogy because dinosaurs are extinct, and an “albatross” is a psychological…
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Conventional wisdom—and even some of challenger banks’ own advertising—holds that fintechs are winning customers because they provide a superior customer…
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By Dave Pond A few weeks ago, my 16-year-old daughter, Mallory — with her sights firmly focused on a successful…
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By Ryan Harbry Commoditization has been around for about as long as the banking industry itself — there’s no avoiding…
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